- Hunter Douglas Alustra® woven textured shades
- Elwin combination shades
I want to let you, Shana and Jeff know how pleased I am with the shades and service received from Pugerudes.
It all started with your expertise, Jill. I had an idea of what I wanted, but being the fussy perfectionist I am, was not 100% certain about color, opacity of the shades, etc. I especially liked the home visit because then you got a sense of what I liked, the colors found within our home, the style of our house, etc.
Mainly, I did not want to have new shades in a recently updated home to announce “old people” live here. This is something you understood. The shades needed to be elegant, understated and current. Right off the bat, you showed me shades that would be perfect in the house.
Once the shade choices were made, then Shana came into action. Shana also knows her stuff (a visit to the Pugerude’s store in Kent is where I first encountered Shana and her knowledge). Shana worked hard to communicate with me by e-mail or text. You have no idea how much these gestures were appreciated. I was always kept in the loop regarding anything having to do with the install.
Once a date/time was set, a confirmation e-mail was sent. Being deaf, it was beyond helpful to have this information e-mailed, along with a picture of Jeff-the-Installer.
Then there is Jeff! Jeff is personable and knows what he is doing. Jeff removed the old mini-blinds. As he worked installing the new shades, he showed me how the shades operated, suggested I do not pull or otherwise trifle with them because they need time to relax, and offered suggestions on how to maintain the shades. Other than the addition of beautiful new shades, one could never tell Jeff had been here working.
The shades look gorgeous! Now I am considering purchasing plantation shutters from Pugerudes. Plantation shutters are pricey, but I am confident the shutters ordered through Pugerudes will fit, be of high-quality and will be properly installed. Thank you Pugerudes for a job well done!